Forum Discussion

darryltt's avatar
darryltt
Member
8 months ago

Education trial cannot add business (URGENT)

Hi,

I am using the education trial for MYOB for an assessment and cannot add any businesses. I have created an account and pressed the Access your software now.

 

14 Replies

  • Thanks Genreve.

    To everyone having issues I have written a fairly detailed email to this address explaining all the different steps I have taken, different browsers, PC, Mac, different email addresses etc And also referred them to this thread. Multiple live chats.

     

    I will post back here if I get a response.

  • Shane1981's avatar
    Shane1981
    Member
    8 months ago

    This was the auto reply. 3 days is a long wait for those trying to get assignments done as part of their courses. 

     

    Thanks for emailing the MYOB Enterprise Enablement Team.

    We are here to help and will reply to your query within 3 business days. 

    Thanks

    MYOB Enterprise Enablement Team 

  • Dlbergen's avatar
    Dlbergen
    Member
    8 months ago

    I just sent them a detailed email as well with everything I have tried. They me 3-5 business days when I spent an hour on the phone with them today :( Fingers crossed it's less than that. 

  • Thanks for sharing - and can confirm we had a temporary glitch Fri-Sunday but was resolved on Monday... Just a reminder to always report any issues via your educator/facilitator as they can log a ticket and request escalation.  Happy learning!