Cost Centres and preferences - not showing in web browser

Thanks Earl_HD - thanks for your reply but you have misunderstood what I was asking as well.

1. I disagree that calling the Chart of Accounts 'Categories' is more intuitive. 

2. In the desktop app what was 'Categories' is now known as 'Cost Centre'. 

3. In Myob Business browser/app there is no 'Cost Centre' functionality. 

4. This means you cannot interchange between the desktop app and the browser app because they have different functionaility. If my business requires Cost Centres to be allocated to transactions, then this is not possible in the browser app.

5. According to the help info on Cost Centres, it implies you must have activated Cost Centre funcionality in the desktop app for it to be available in the browser app - this is incorrect.

I'm disappointed as the browser app was showing promise but it is not as good as the desktop app. Some of the reports available are good but that's about it.
I'm not sure why it is so hard for Myob moderators to answer my query and acknowledge functionality is different between the desktop app and the browser app. Perhaps something is missing?

Hi CarolDuncan 

I agree with your comments - MYOB seems determined to 'dumb it down' to the lowest common denominator.  For an accounting/bookkeeping program to call accounts categories is an insult to bookkeepers and accountants.

Regards

Gavin

Hi Shella_A 

Unfortunately your reply did not help at all. I know in the desktop app that 'Categories' are now known as 'Cost Centres'. In the web browser version there is no option to create or even allocate a transaction to a Cost Centre. My question was - is this normal?

If categories/cost centres are not available in the browser version, it seems like rather a big shortcoming of Myob Business in the browser. I can report on categories in the browser but that is all. 
There's also no 'Preferences' as seen in the desktop app where you can turn on/off certain components like 'use cost centres'. I just thought the browser version was going to be an alternative to the desktop app, but perhaps it isn't at all and there is an inherent lack of functionality still. 

Thanks,
Carol 

Yeah that's what I thought.  Such a simple thing and yet a such a hard problem for them to solve.  Makes it really hard when you don't have access to the desktop version.

Hi 50Fifty,

I just don't use the browser version at all. Not only is there no cost centre functionality, even the error warnings have not been updated with the latest terminology. Account number/name is now known as a 'Category' but that's also what cost centres used to be called. The error warning refers to the old cost centre name and uses account. It would be very confusing for new users and inexperienced bookkeepers who don't fully understand what's going on.

I would still really like to see a column in each of the transaction lines to allocate the cost centre as well as the job number. I often have purchases and payroll transactions that have components belonging to different cost centres. It's a very dysfunctional part of Myob and the response from Myob has been woefully inadequate.

Hi CarolDuncan,

Thank you for sharing your thoughts regarding the upcoming changes in our chart of accounts, now known as categories. 

It seems there's been a misunderstanding regarding the terminology and functionality between the desktop app and the browser app. 

• You're absolutely right that we've transitioned from using "categories" to "cost centers."
• The AccountRight browser interface doesn't support the setup and processing of category-based transactions. If you find yourself needing to include a category in a transaction within AccountRight, we suggest recording that transaction using the desktop application.

Your disappointment with the browser app's performance compared to the desktop app is understandable, especially if certain essential features are lacking or not working as expected. Rest assured, our team is fully aware of these differences and is actively working to enhance the browser version to ensure that all functionalities available in the desktop version are also accessible in the browser.

Feel free to reach out anytime you need further assistance.

Cheers,

Princess

Hi CarolDuncan,

I appreciate your post. The MYOB Business web browser version has made some updates. What used to be called 'accounts' is now called 'categories'. This is the same for the 'Categories' feature in the AccountRight desktop app, which is now known as 'Cost Centres'. When it comes to adding a cost centre to new transactions, you can do this in the 'Create' menu. This is where you can make new transactions and records, like invoices, bills, and contacts. From this spot, you can note a new expense and even add a product or service to your list.

For more information, you may check out this helpful article about how categories work in the browser version.

Feel free to post again anytime you require further assistance. 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

Kind regards,
Shella

Hi CarolDuncan,

Thanks for your post, In the latest MYOB Business update, we're renaming "Accounts" to "Categories." Accounts, which you currently use in MYOB Business to group similar transactions, will soon be referred to as categories. We're making this change because we believe "categories" is a more intuitive term for this functionality. It also helps to differentiate between bank and credit card accounts in the real world and how you categorize transactions in MYOB.

The Chart of Accounts page will be renamed to "Categories (Chart of Accounts)."

 

Categories function exactly the same as accounts. Despite their new name, categories retain all the same functionality as accounts. They will still be grouped in the same way as before. You'll continue to create, edit, delete, and import categories, assign them to transactions, and view them in reports without any changes.

Please see this help page for more information: New vertical menu and simplified language in MYOB Business

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

Princess_R thanks for your reply.

Chart of Accounts is a standard bookkeeping term used by any bookkeeper and accountant. It's really strange. The chart of accounts is set out in different groups of categories, but to call the whole thing 'Categories' is non-sensical to me.

Thanks for acknowledging that there is less functionality in the browser app and that my browser app is functioning normally and it's not an error that that functionality is missing. That's all I was asking in the first place. 

Many thanks,

Carol