I ran a GST report in my Desktop Account Right for GST for the last quarter then compared it to the online version.
It appears that a Credit I raised for Bad Debts in November and applied against non recoverable invoices was included in the desktop report but not the online.
I use cash basis - urgent assistance required please
Hi David65,
Thanks for your post.
My apologies for the late reply. I understand your concern about GST reports. There might be a discrepancy between the Desktop Account Right and the online version of MYOB when it comes to GST reports and the inclusion of credits for bad debt. GST credits can be claimed when a delinquent customer owes bad debt on a GST-bound purchase. However, it's not clear why this credit is not appearing in your online GST report. To be able to assist you further with this, may we request a screenshot of the report? Please hide any important details included in the report before posting it here in the forum.
We're looking forward to your response.
Kind regards,
Shella
Hi Sheila - Thanks for getting back to me
I have attached the GST report from the 2 MYOBs and also the 3 credits dated 31/10/23 which have all been approritaly applied to the respective invoices
Please let me know how you go with this
Anything further on this Sheila?
Hi David65,
Thanks for the response.
My apologies for the late response. I understand that you're having trouble checking GST reports between MYOB Online and AccountRight. We appreciate you reaching out. Let's try to clarify this. The GST report in AccountRight Desktop will look different from the browser version of the report if transactions contain both income and expenses, such as rental disbursements and recipient-created tax invoices. This is because the GST report in AccountRight is based on transaction type (for example, a bill or invoice), whereas we've improved the GST report in the browser to display transactions based on account type (income, expense, etc.).
If you record transactions that consist of both income and expenses, we recommend you use the GST report in the browser when preparing your activity statements. Whichever report you choose to use, we recommend using the same report for the entire financial year. Otherwise, it might become confusing.
You may check out this helpful article, Why the GST report in the browser is different from AccountRight Desktop. It has a full, detailed explanation as well as an example computation that will give you an answer to the report differences.
Feel free to post again anytime you require further assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
