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DSeals's avatar
DSeals
Experienced Cover User
3 years ago

Pay Super - agree to Terms and Conditions

Hello MYOB,

 

I am trying to authorise Account Right to electronically pay all super but keep getting the error message "Super choice has updated their PDS.  You'll need the administrator to view and agree to the Terms and Conditions in the Pay super settings before you can continue'

 

When I click on the 'Go to settings' button I get taken to a website that says the following

 

"Whoops we've hit a snag.  Try logging out and back in again etc........"

 

HELP!!  I NEED TO PAY EVERYONE'S SUPER ASAP.

Whoops, we've hit a snag!

The MYOB account you’ve signed in with isn’t linked to the company file you’re using. Click Sign out and then try again.

 

 

 

  • Sam_R's avatar
    Sam_R
    3 years ago

    Apologies, I have misunderstood your query. 

     

    Could you please clear your browser cache and cookies and attempt this process again? 

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  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi DSeals,

     

    Thank you for your post. 

     

    You need to be the file owner/administrator as well as the Pay Super administrator to accept the PDS agreement. If you are both of these roles, yet, still receiving this error, please let me know so we can look further into this for you. 

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Apologies, I have misunderstood your query. 

     

    Could you please clear your browser cache and cookies and attempt this process again?