Online BAS not working

Hi all, our team has identified the issue and will be working to resolve this asap

Hi all, 

In case anyone is having trouble today - mine was still coming up missing the majority of the fields, but when I clicked 'Update from Ledger' they all came up.

Hope that helps!

Georgie

I'm glad I'm not the only one Anthony! The same thing is happening to me and I've never had this happen ... mine is just showing the company name, ABN, date due & lodgement date (nothing else).

Trish

Hi Anthony_RDG,

Looks like your BAS statements are playing up. No worries let’s sort it out! Try clearing your browser cache or switching to another browser or device—that usually helps. Also, check your MYOB reporting settings; they might be the culprit. This might need a closer look—try reaching out to our live chat team through MOCA or drop us a support ticket via MyAccount so we can sort it out for you.

Regards,

Shella

Mine too! Across multiple entities.

My BAS data is also showing as 0.  Is this perhaps a MYOB issue across the board, as there seem to be a few people now reporting it as an problem.

I just spoke to the online chat team and they deny there is a problem. Or it's the ATO's fault.

Hey everyone!

Our team is currently investigating an issue with our Online BAS services. We are working to resolve it as soon as possible, and will post updates on our Status Hub. Really appreciate your patience whilst we work to fix this. 

georgieh​ thanks, mine was still showing no data in the fields until I did the "Update from Ledger".