Forum Discussion

waterWoman's avatar
waterWoman
Member
4 months ago

AccountEdge Pro V14.5 disappeared

I have been using AccountEdge Pro V14.5 for quite a while. I was ready to up upgrade and looked into migrating my old AccountEdge to MYOB business pro. However, after searching for my Account edge se...
Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi waterWoman, 

 

Sounds like you’ve had a bit of a wrestle trying to track down your saved data. Good news though, your data’s almost certainly still on your Mac. Your company file and the AccountEdge app live in different spots, so if the app seems to have disappeared it’s usually a busted Dock shortcut, the app got removed, or you were running it off a disk image (.dmg) that isn’t mounted anymore.

Give this a go:

  • Open Finder and search for AccountEdge Pro.
  • If you find the app, open it and navigate to your company file.
  • If you can’t find it, no stress, you can download the latest version from the MYOB website and reinstall.

Regards,

Genreve

 

 

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