Forum Discussion

diffuse1's avatar
diffuse1
2 months ago

Error message

Account Edge 9.5   Error messsage   Serial number or registration code is incorrect.   We are trying to get a file confirmation code.  It does not work with the code from the MYOB consultant an...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 months ago

Hi diffuse1,

 

Please note that AccountEdge 9.5 is no longer a supported product. However, we'll do our best to guide you in resolving this issue.

 

The error message regarding the serial number or registration code mismatch may occur if the details enterd are incorrect. Please ensure the serial number you are entering is correct. You can also get additional assistance by visiting this link: Activating and confirming older MYOB products.

 

 

Regards,

Sai

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