Forum Discussion

avoutt's avatar
avoutt
Cover User
1 year ago

InvalidFingerprint (100014)

I have just uploaded my company file online and an error message of InvalidFingerprint (100014) came up and I was unable to log into my file.    I know this error has been mentioned before but it d...
SSdunedin's avatar
SSdunedin
Member
1 year ago

We have a read only version of MYOB and can no longer access it.  Not sure if this is because of the new version of MYOB that came out last week.  When I click on "View error details" it says invalid fingerprint.  How do I fix this so we can view the file?

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi SSdunedin,

I noticed that someone has already responded to your original post. If you have any further questions, please feel free to start a new post, and one of us will be happy to assist you.

Regards,
Earl

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