Forum Discussion

George_S's avatar
George_S
Experienced User
4 years ago

Just Invoices: adjusment note

A debtor accidentally overpaid an invoice by $82.50 and asked for a credit note to process through their AP system, so we created an Adjustment Note for $82.50. Their acount is now showing a credit b...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi George_S 

     

    To apply an adjustment note in JustInvoices, within the Receive Payments window you would select Apply Existing Credits? and then include that amount in the Payment.

    For example:  Below is the application of a credit of $55 with the payment of $44.00 to an invoice of $55.50.

     

     

    If it is a case that you are just applying the credit without a payment being made, you would enter 0.00 in the Amount field, enable Apply Existing Credits? and then add the amount in the associated Payment column.

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi George_S 

 

To apply an adjustment note in JustInvoices, within the Receive Payments window you would select Apply Existing Credits? and then include that amount in the Payment.

For example:  Below is the application of a credit of $55 with the payment of $44.00 to an invoice of $55.50.

 

 

If it is a case that you are just applying the credit without a payment being made, you would enter 0.00 in the Amount field, enable Apply Existing Credits? and then add the amount in the associated Payment column.

  • George_S's avatar
    George_S
    Experienced User
    4 years ago

    We usually use the payment pop-up window to process payments and have not used that receive payments screen before, however it worked.

     

    Thanks!

     

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