This is what my invoices looked like before the upgrade.
Hi mattsupple,
Thanks for providing the requested screenshots.
I have removed the screenshots from your post as your business details are visible on the invoices you have attached. Upon checking the first screenshot, it has no GST number besides the actual number since it was made after an upgrade in MYOB Business/Essentials (New). This is because the option to put the GST number title besides the actual number is not yet available. However, I don't have a specific timeframe for when the option will be available.
While the second screenshot refers to the MYOB Business/Essentials (Old), a feature to have the GST number title was available.
Lastly, the error message you receive when saving the invoice template can be fixed by following the steps in this link.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Thanks Doreen, I also spoke with support. Seems to be a problem that won't be fixed until the next upgrade. I have created workaround by inserting the GST field into other areas of the header display. Thanks for your help!
Matt
Hi mattsupple,
Thank you for your response. As we continue working on a permanent fix for this issue, we strongly recommend sticking to the workaround provided. In the meantime, feel free to start a new post, and we'll be happy to assist you.
Regards,
Earl
