Hi,
On my Reconciliation Reports it continually shows past cleared cheques and cleared deposits.
The entries are all related to the same bank statement which I went bank to in case it wasn’t checked off as cleared .
I’ve even done a post rec with no entries but when I go to Print Report the entries are still there .
Any suggests will be most welcome.
Hi msdixon,
Welcome to the Community Forum!
There are a few reasons why reconciliation reports might show old cleared cheques when printing. Typically, if they show as "Cleared," it means they were ticked off in the Reconcile Accounts window before clicking Reconcile and generating the report. It could also be due to processing a future-dated reconciliation or any manual adjustments. Please check this thread, which offers a solution similar to your situation.
If this doesn't solve your issue, we might need to look into it more closely. You'll need to reach out to our support team through live chat via the virtual assistant MOCA or raise a support ticket via myaccount.myob.com.
Cheers,
Princess
