Forum Discussion

JillL1's avatar
JillL1
Experienced User
2 years ago

Accountright Premier upload 2nd online file

Hi   We are using Accountright premier and have one online file.    We are trying to upload a second file however are receiving the message that we need another subscription.    How do we get aroun...
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi JillL1, 

 

Thanks for confirming this. 

 

I will send you a private message to collect more data. 

 

We look forward to fixing your issue with you. 

 

Cheers,

Genreve

JillL1's avatar
JillL1
Experienced User
2 years ago

Hi Genreve_S 

 

I have not received a private message.    Could you re-send please.    Still waiting to resolve this issue.

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi JillL1, 

     

    Thanks for following up on this. 

     

    I sent you a new private message. Please respond to it with the information and we'll help check your subscriptions. 

     

    Cheers, 

    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi JillL1,

     

    I have sent you a private message again previously and have not received any response. 

     

    Let us know if you still need help. You can reply to the private message I have sent. 

     

    Cheers, 
    Genreve

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