Forum Discussion
Hi LeilaYuan,
The login process shouldn't prompt you to log in again if you're just switching businesses. If you are being prompted to log in when clicking the switch business button, I recommend reaching out to support. You can create a support ticket from the MyAccount window or contact the live chat team through MOCA. Additionally, you can read more about the new login update through this link.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve
You are assuming I am using the browser version, while I am actually using my desktop and yes it prompts every single time for every file
- Genreve_S1 year agoMYOB Moderator
Hi MezIndustries,
The desktop version works the same way as the browser, switching business isn't supposed to prompt you to log in. It still best to reach out to support to troubleshoot this.
Regards,
Genreve
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