Forum Discussion
Hi everyone
But more specifically, there have been 3 members commenting about authenticating when changing between files. Jo15 , MezIndustries and Hemlock
Our identity team will investigate this further, as the repeated 2FA prompts dont sound like the intended experience.
I would like to offer an interim suggestion that might help in the short term though.
For Desktop
When switching between files, it is best to go to the top menu and go to file > open. Then you can navigate between files without having to do 2FA or re-login
For Browser
When switching between files, click on the business name on the top right of the screen, then click 'switch business'
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