Forum Discussion

BJensen's avatar
BJensen
3 years ago

Basics of using the software

Apologies if I have sent this to the wrong community forum.   I have been working towards starting my own business in 2009. In those days would have probably used a paper-based invoicing and record...
  • gavin12345's avatar
    gavin12345
    3 years ago

    Hi BJensen 

     

    Unless you have set a password, leave the password field blank - user name must be Administrator. Once you set a password, you will need to enter it to access the file.

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
3 years ago

Hi BJensen 

 

Unless you have set a password, leave the password field blank - user name must be Administrator. Once you set a password, you will need to enter it to access the file.

 

Regards

Gavin

  • BJensen's avatar
    BJensen
    3 years ago

    Hi Gavin

     

    Thanks for the helpful tips. I really appreciate that!

     

    I have set the password. Thought that MYOB would not 'let me in' if that field was blank. Oh dear. Is there a way to revert to blank password at this point. Some technical trick to fool it. I would prefer to not need uninstall and then reinstall if it can be helped.

     

    Thanks again!

     

     

     

    Regards,

     

     

    Bryce

    • gavin12345's avatar
      gavin12345
      Ultimate User
      3 years ago

      Hi BJensen 

       

      No you would need to get the password reset by MYOB. In all likelihood if this is a clearwater sample file it would have expired by now anyway. Simply start a new file - don't add a password unless you are going to remember/write it down somewhere safe.

       

      Regards

      Gavin

      • BJensen's avatar
        BJensen
        3 years ago

        The advice is really appreciated.

         

        Thanks for that, Gavin!

         

        Regards

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