Forum Discussion

Harley7's avatar
Harley7
2 years ago

Budget is not appearing in Web Browser

The Accountright budget is not appearing in the Web Brower version. I can see that this has been reported last year. Is that a bug that is going to be fixed soon?  It would be very helpful for produ...
Budget
web browser
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Harley7 

Thank you so much for your post. I would suggest to clear your Browser's cache and history or try logging in from a different browser (app.myob.com). If the issue persists, please reply to this tread with a screenshot of the window also send your serial number by Private Message so we can investigate further.  

Regards,
Earl

Harley7's avatar
Harley7
2 years ago

The Budget dropdown is blank, whereas there should be some budgets showing. See attached file.

 

Also, when I click on your Private Message link, it doesn't give the opportunity to write a message. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Harley7 

    Thank you so much for the screenshot. Can you please try to run the report for a shorter period?

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Harley7 

    Just want to follow up if you're still having this issue? I

    Regards,
    Earl

    • DT's avatar
      DT
      Experienced Cover User
      2 years ago

      I'm having the same issue.  The 2023/24 budget has been entered into the software.  When using the online browser version it is not there, so I can't run P&L v Budget report.

      Please advise a solution.

      Thanks

      Earl_HD wrote:

      Hi Harley7 

      Just want to follow up if you're still having this issue? I

      Regards,
      Earl

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 years ago

        Hi DT, 

        Thanks for reaching out and I'm sorry to hear that. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. Can you please try to clear your browser's cache and history or try logging in from a different browser. If the issues persists, I would recommend to run the report for a shorter period. 

        Regards,
        Earl

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