Forum Discussion

vicki's avatar
vicki
Experienced User
2 years ago

Cant sign in to MYOB Account Right

Hi.  I use 5 Account Right Live online files.  I cant sign in to any of them.  Two Factor Id says it's sent an authentication code, but the email is incorrect for 3 of the files.  And the authenticat...
Jodie23's avatar
Jodie23
Member
1 year ago

Hi, I have 4 company files with 3 different email sign ins.

I can't get one opened.  I keep entering Email then password, and it keeps going back to the

Welcome to Account  Right screen without going through the 6 digit authentication stage being sent to an email.

How do I get signed in?

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi Jodie23,

 

Thank you for your post. Please allow me to extend you a warm welcome to the Community forum!

 

I understand that you're having trouble logging into one of your company files. I'm here to assist you, and I'm sorry for the late response. Are you still experiencing this issue?

 

If so, please don't hesitate to let me know, and I'd be more than happy to assist further.

 

Cheers,

Princess

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