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Yoshi0601's avatar
Yoshi0601
Member
15 days ago

Case #0318XXX-Posted last Friday but No Response

I posted the urgent request to the support last Friday but no response yet. I'm not sure where I can escalate this problem. We want to sort out this case for year-end closing, so I hope support st...
grmb's avatar
grmb
Contributing User
15 days ago

I am in the same boat.  I have actually put in a formal complaint.  I don't think there will be a response as there seems to be a lot of complaints.  AFCA and ACCC will be next.

Yoshi0601's avatar
Yoshi0601
Member
15 days ago

Oh, really... I didn't know and haven't posted in a formal complaint form. I will post there as the same title and hope we'll be sorted out asap. Thank you!

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