Forum Discussion

Yoshi0601's avatar
Yoshi0601
Member
14 days ago

Case #0318XXX-Posted last Friday but No Response

I posted the urgent request to the support last Friday but no response yet. I'm not sure where I can escalate this problem. We want to sort out this case for year-end closing, so I hope support st...
RHINO18's avatar
RHINO18
Experienced Cover User
9 days ago

good luck 

i have been trying for weeks and spent over 8 hours on hold 

this mob are disgraceful 

product and support is worth a zero star rating - only that because cannot rate in the negatives  

good wishes an I hope you got an outcome - i am still waiting to speak to a human 

let alone online unanswered online requestes over 30 days old 

 

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