Forum Discussion

tomoz's avatar
tomoz
Experienced Cover User
1 year ago
Solved

Closing Financial Year and File Management

Using AR 2024.8  I recently closed the financial year and checked on my pc that it now shows 2025 as expected.  When logging on to the desktop version I have under Recently opened company files File...
  • gavin12345's avatar
    gavin12345
    1 year ago

    Hi tomoz 

     

    MYOB does some 'weird' things when in comes to the 'Recently opened company files' list. Note that these are just 'shortcuts' they are not files. You can delete entries from this list by right click > delete.

     

    As for what MYOB displays, depends if it is an online file or an offline file. Sometimes MYOB displays the company name inside the file, sometimes it display the actual file name (xxx2018.myox). There seems to be no consistency between what is displayed. As after you 'restore' a file online, the original shortcut no longer works. You need to delete it and use Open. Once the file is opened using this method, a new shortcut is created.

     

    Not sure what role the cache file plays here, and neither are the moderators it seems. It is the standard 'go to' response for most issues.

     

    To avoid opening the wrong file, don't use the 'Recently opened company files' shortcut, use Open to navigate to the correct file.

     

     

    Regards

    Gavin

gavin12345's avatar
gavin12345
Ultimate User
1 year ago

Hi tomoz 

 

MYOB does some 'weird' things when in comes to the 'Recently opened company files' list. Note that these are just 'shortcuts' they are not files. You can delete entries from this list by right click > delete.

 

As for what MYOB displays, depends if it is an online file or an offline file. Sometimes MYOB displays the company name inside the file, sometimes it display the actual file name (xxx2018.myox). There seems to be no consistency between what is displayed. As after you 'restore' a file online, the original shortcut no longer works. You need to delete it and use Open. Once the file is opened using this method, a new shortcut is created.

 

Not sure what role the cache file plays here, and neither are the moderators it seems. It is the standard 'go to' response for most issues.

 

To avoid opening the wrong file, don't use the 'Recently opened company files' shortcut, use Open to navigate to the correct file.

 

 

Regards

Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.