Default date is 2018
How do I change the date so it is not defaulting to 2018 when I am trying to run a report.
Forum Discussion
Hi Jill10,
Have you checked your computer's region settings? If everything looks correct, you can also reach out to our support team through our live chat agents via the virtual assistant MOCA or submit a support ticket via MyAccount. This way, our team can look deeper into what might be causing the issue.
Cheers,
Princess
Hi,
Yes I have checked those setting and they are correct. I think I have a quirky MYOB, it has lot's of glitches :(
Hi nuggetsnoodles , Jill10 , I would suggest clearing the cache for your browser. Cache's store old data, and occasionally need clearing out.
See How to clear cache in Firefox, Chrome, Opera, Safari, and Edge | Digital Trends for procedures.
Then restart the browser and log in again. Post the result here.
Hi Mike,
I can try this, thanks. I'm not using MYOB through a browser? it's the desktop version.
Hi there Jill10,
You can clear your AccountRight cache by checking this link. If you still encounter any issues after clearing cache, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
Hi Mike, I have done that because I get issues logging in. I clear my cache couple times a week. It does not do anything.
