End of MYOB v19 & earlier versions
Hi, I have a couple of clients with very small business that have been using older versions of MYOB for many years. They have paid for the licenses of these programs. They are not happy at all about ...
Forum Discussion
Well Mike, your lawyers might want to contemplate the definition of the word "redundant", which according to the dictionary is:
"not or no longer needed or useful; superfluous"
I think they will have a hard time convincing anyone, including the ACCC, that your past customers who paid for this software are now finding it "redundant"........(no longer needed). As to your claim that you can no longer support this software, well I don't think any of us need or expect you to do this, so that's just a nonsense statement. We simply demand that you not render it unusable.
Totally agree. I made that point 1 month ago. It is pretty clear that they can continue to provide the service, but are bloody minded enough to terminate the activation service with no good reason. Even the announced cutoff date , 28th of Feb, is a clear demonstration of the control they are randomly assigning to the issue. In reality, the program has been rendered almost useless well prior to the cutoff. (how does one reconcile an invoice payment sent in Feb with a due date in March, just for example?) They have twisted our arms behind our backs, Mike (MYOB) is just cannon fodder for the corporate spin generated from the bowels of a service provider who has no respect for long standing customers. My original comment: "Mike, you are tasked by your masters to defend the indefensible. re:“In the event that the publisher deems this product to be redundant," Now that would have to be a highly subjective assessment requiring a definition of "redundant" (you may wish to check the actual meaning, it does not work in your favour"
