Hi, I have a couple of clients with very small business that have been using older versions of MYOB for many years. They have paid for the licenses of these programs. They are not happy at all about having to pay to upgrade their files to newer online versions of MYOB. Why can they not keep using their old versions. I know you're saying there is no support for older versions but we don't need support for the old programs, we just want to keep using them. Their business are only small so having to pay a monthly/annual fee to use MYOB is not an option. Please advise if we definitely can't use these older versions after February 2026 as we will have to look at other options for these clients.

Hi Mike_MYOB I think you might be confusing the terms of the current licence agreement for AR, with the original licence agreements that came with v19. I have checked the licence agreements at installation for 2 v19 products and none of the licence terms you refer to are in the agreement.Interestingly they are both completely silent on the need for ongoing Confirmation. I wonder what non-MYOB lawyers would make of that. RegardsGavin NB - anyone reading this who wants to keep using their Classic MYOB (v19 etc) after MYOB stops providing confirmation codes can do so, email me for more information - centralhub12345@gmail.com

Hi VW1 While MYOB will no longer provides codes (despite their obligation), or a patch to remove the need to confirm files, confirmation codes are available from other sources. Search online for MYOB Confirmation Codes or similar and look for the first few non MYOB websites. RegardsGavin

Mike, you are tasked by your masters to defend the indefensible. re:“In the event that the publisher deems this product to be redundant," Now that would have to be a highly subjective assessment requiring a definition of "redundant" (you may wish to check the actual meaning, it does not work in your favour) It is abundantly clear that your refusal to activate is an admission of either tech incompetence, (hopefully not) or a misuse of the term "redundant" to confuse those who do not understand the english language or technology. The 28th Feb 2025 strangulation is particularly inconvenient. For example, late payments for Jan invoices cannot be processed !! Mike, you need to have a quiet word with the team that foisted this arm twisting regime on us. I have wasted 6 months of data input given that the notice to make files read only was only recent. I have 3 company files (I paid 300 bucks for the last one although my original licence agreement allowed 5) and I am approaching retirement (not redundancy) and whilst the transactions are few, the programme works fine and does not need support (never required it) or upgrades. There is an organisation that provides activation, so why can't you? Your responses demonstrate obfuscation and misdirection. Please read carefully and respond accordingly.

Totally agree. I made that point 1 month ago. It is pretty clear that they can continue to provide the service, but are bloody minded enough to terminate the activation service with no good reason. Even the announced cutoff date , 28th of Feb, is a clear demonstration of the control they are randomly assigning to the issue. In reality, the program has been rendered almost useless well prior to the cutoff. (how does one reconcile an invoice payment sent in Feb with a due date in March, just for example?) They have twisted our arms behind our backs, Mike (MYOB) is just cannon fodder for the corporate spin generated from the bowels of a service provider who has no respect for long standing customers. My original comment: "Mike, you are tasked by your masters to defend the indefensible. re:“In the event that the publisher deems this product to be redundant," Now that would have to be a highly subjective assessment requiring a definition of "redundant" (you may wish to check the actual meaning, it does not work in your favour"

totally agree with you. I have a V13 & V17. Which I am still currently using. Sadly my accountant wanted me to move with the times. I have been extremely dissapointed. Even V13 has many more useful features than my new version. I am very glad that my career is coming to an end so that I do not have to be using this for much longer as would be changing my accounting package

End of MYOB v19 & earlier versions

44 Replies

NC123
Member
5 months ago
How can you find out what date is your confirmation date?
NC1231
Member
4 months ago
hello Mike_MYOB

Further to the above, Could you please advise how customers can determine when their next confirmation is due?

Is there a way for us to view the confirmation expiry date within the company file, or can MYOB confirm this upon request?

For example, if a file’s next confirmation date is 20 November 2026, does that mean the file would remain fully operational until that date and only become read-only when confirmation is required after that point?

Also, can you confirm whether confirmations are typically required once per year, or can they occur more frequently depending on the licence or file?

Understanding this timing is important for planning and assessing the practical impact of the decommissioning.
Mike_MYOB
Community Manager
4 months ago
Hi NC1231

This piece is correct:

NC1231 wrote:
For example, if a file’s next confirmation date is 20 November 2026, does that mean the file would remain fully operational until that date and only become read-only when confirmation is required after that point?

You will still be able to add data to your file until the next confirmation date.

These confirmations are usually within a 30-90 day range for our legacy software.

The next confirmation date doesnt show in the software itself for you and MYOB will be unable to provide this to you as we do not support this software.
Mike_MYOB
Community Manager
4 months ago
Hi Fermax , these versions have been fully decommissioned and have been unsupported for many years. Because the product has reached its end-of-life, MYOB is unable to provide support, updates, or reimbursements for any issues related to its continued use.

While we cannot reimburse costs for this unsupported software, we can help you transition to a modern, fully supported MYOB solution that is secure and compliant with current regulations. You can view our plans and pricing here or create a migration request here

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End of MYOB v19 & earlier versions

44 Replies

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