Help - email bouncing back

Hi Freddy21,

Thanks for sharing this. A member of our team has already responded to you via private message. If you have any further questions, feel free to start a new post and one of us will be happy to help.

Regards,
Earl

Hi Earl,

Someone did reply back to a question i had - but after i replied back - i haven't heard anything else back? i had two instances now for two different email addresses. That i would need assistance with, 

Hi Freddy21,

Thanks for getting back to us. We’ve checked the first email you provided and it isn’t blacklisted on our side. Please ask the recipient to check if your address is blocked in their system. Also, please send me a private message with the other affected email address and we’ll investigate.

Regards,
Earl