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Hi Datawiz
He may be able to upgrade the file to look at it but he wouldn't be able to use it for processing as it wouldn't be able to be confirmed and you wouldn't be able to use it without a subscription. He can download V19.16 under AccountRight v19 from here: https://www.myob.com/au/support/downloads but he may not want to do clients that are offline anymore. He can't force you to upgrade so you may be looking for a new accountant.
Cheers
Liz
Hi @Datawiz
Thanks for your post.
Upon checking on this conversation. It seems that your accountant wanted to put your company file online so that he can process your online file. In this matter, Firstly, your company file should be transferred to an online file. by doing this:
- You need to have an AccountRight subscription
- An activated company file
- To be the company file administrator
- To be the company file owner or have the administrator access
This Help Article : Put you company file online, or you can check on this link https://help.myob.com/wiki/display/ar/Put+your+company+file+online. This help article will guide you through the process of putting your company file online.
If you still need further assistance with this, I'm happy to assist.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel
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