Forum Discussion

MDon24's avatar
MDon24
11 months ago

Issues with image uploads

I'm having an issue with photo uploads to some item pages. When I upload an image it will appear fine and then when I click away to another page and back again it will become tiny (see attached image...
image
Inventory
Items
upload
SBar32's avatar
SBar32
3 days ago

Im having the exact same issue, and im pretty tech savvy.

you uplaod and when you go back in to view it its tiny. so frustrating

 

Shella_A's avatar
Shella_A
MYOB Moderator
2 days ago

Hi SBar32,

 

Thanks for the screenshot! There don't seem to be any reported issues like yours. The problem could be due to cache data. Try clearing your AccountRight cache using these steps: Clearing the AccountRight Cache. If the issue still persists, it’s best reaching out to our virtual assistant, MOCA, for further help. If necessary, they can direct you to other support options, including live chat. 

 

 

Regards,

Shella

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