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AC_2025's avatar
AC_2025
Member
1 year ago
Solved

Job Information screen showing up as [Read Only]

Hi All,   Hope you're well!   My account has all access / admin rights to the MYOB file, which is accessible through both browser and desktop version.    The role permissions are set up to be a...
  • Doreen_P's avatar
    Doreen_P
    1 year ago

    Hey AC_2025,

     

    Appreciate the rundown— it's clear that you've got full admin access and all the right permission in place, so that Job Information screen showing up as read-only isn't what we'd expect. Since everything looks set up correctly on your end, this one's best handed over to our support team. You can contact them directly on Live Chat via our virtual assistant, MOCA, so they'll be able to dig in deeper and figure out what's going on.

     

    Cheers,

    Doreen

AC_2025's avatar
AC_2025
Member
1 year ago

Hi Doreen, thank you! I contacted the Live Support team and they worked with Product Services in the background to fix the issue.

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