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DonnaSRM's avatar
DonnaSRM
User
7 months ago
Solved

Keyboard Short Cuts not working

I am using AccountRight AU 2023.11.0   In mid December my Keyboard Shortcuts stopped working - I was too busy to look into, except to mention to our IT people who said that it was an MYOB problem (...
  • DonnaSRM's avatar
    DonnaSRM
    7 months ago

    Thanks Shella
    I have been using MYOB for a over 25 years and I have been using the shortcuts for as long as I can remember and they did work untill a few weeks ago.

    My IT people say that it is an MYOB issue - Your saying its an IT issue and I am stuck in the middle with no shortcuts.

     

    I can add and delete lines with shortcuts - just cant for any hot keys.

     

    I can use shortcuts in all other programs.

     

    I'll get our IT people to look at it with their glasses on!

     

    Thanks again.

    Donna

DonnaSRM's avatar
DonnaSRM
User

Thanks Shella
I have been using MYOB for a over 25 years and I have been using the shortcuts for as long as I can remember and they did work untill a few weeks ago.

My IT people say that it is an MYOB issue - Your saying its an IT issue and I am stuck in the middle with no shortcuts.

 

I can add and delete lines with shortcuts - just cant for any hot keys.

 

I can use shortcuts in all other programs.

 

I'll get our IT people to look at it with their glasses on!

 

Thanks again.

Donna

DonnaSRM's avatar
DonnaSRM
User
6 months ago

Seems that it was an IT issue and it has been fixed now.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi DonnaSRM, 

     

    Thanks for the response. Glad to know that you're able to use shortcut keys.  Please be informed that we are now closing this thread. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.
     

     

    Cheers,

    Shella