Loss of multi user access
Select location does not allow choice of desktop Today we have being denied multi user assess which is seriously affecting our teams ability to opperate. Currently trying to resolve via some new...
Forum Discussion
Thanks Mike for advice.
I have finally resolved after 1/2 a day first with a hopless chat bot service and finally after obtaining phone line with ~1 hr wait corrected from MYOB end.
It appears our file had been changed to single user and this was pushed through on a file opening confirmation.
I feel very let down by MYOB and their down graded customer service.
Ive taken note of you company and when i can recover lost time will contact yor for options on going
Cheers
Hi majestic200,
Thank you for your post and welcome to the Community Forum.
We are glad that the issue has been resolved. And we would also like to thank Mike_James for sharing insights. We understand your frustration, and this is not an experience we want to provide our customers with. We regret the inconvenience has caused you. Your patience is very much appreciated.
If you require any further assistance or questions, please feel free to post again. Rest assured that one of the MYOB Community Forum Moderators will attend it.
Kind Regards,
Cel
