Forum Discussion

logancitydarts's avatar
6 months ago

my huxley appliction has stopped on myob cant open account right on my laptop using windows 7

  • Hi, logancitydarts

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Did you receive any error messages? If yes, kindly attach a screenshot of the error. Also, please clear the AccountRight cache by following the steps in the Help Article: Clearing AccountRight Cache. Ensure you are also on the latest version of AccountRight, which you can find on our website: Downloads.

     

    Please let us know how it goes.

     

    Best regards,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, logancitydarts

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Did you receive any error messages? If yes, kindly attach a screenshot of the error. Also, please clear the AccountRight cache by following the steps in the Help Article: Clearing AccountRight Cache. Ensure you are also on the latest version of AccountRight, which you can find on our website: Downloads.

     

    Please let us know how it goes.

     

    Best regards,

    Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hi, logancitydarts

       

      We hope you are doing well. Were you able to open your AccountRight? If you need more assistance, please let us know. We are here to assist you.

       

      Best regards,

      Doreen