Forum Discussion

mandy6's avatar
mandy6
Experienced User
9 months ago

MYOB Accountright Command Centre

Good Afternoon

Quick question on the layout of the command centre.  I have 4 company files all running MYOB Accountright.  I have checked the versions on each file and all are the same ie. Accountright Plus AU 2025.3.0 and 2025.3.1.4.  My question is that one file has a different layout to the rest and I have no idea why.  I have checked all the preferences but I must be missing something.  Can anyone help.  

Mandy

13 Replies

  • coffeebeans-'s avatar
    coffeebeans-
    Contributing User
    9 months ago

    read (in another thread somewhere) that MYOB like to throw random files into test runs to test their updates without letting file owners know ;) 

  • mandy6's avatar
    mandy6
    Experienced User
    9 months ago

    Hi Sai

    I have attached my different screens.

     

    Mandy

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago

    Hi mandy6,

     

    If all four files are using the same version of AccountRight, the command centre layout should normally be the same across the board. The only time it might look different is if one file is in the cloud and the others are local, or if there's a newer interface showing up only after a file has been opened post-update.

     

    Since you've already checked preferences, it might also be worth checking if the different layout shows up on another user's login or computer just to rule out any display settings.

     

    If you're still stuck, take a screenshot of the layout that looks different and reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can double check it with you.

     

    Regards,

    Sai