Forum Discussion

Anjali1985's avatar
Anjali1985
Member
2 months ago

MYOB accountright not starting

Hi There, I am trying to login in accountright app on the windows. And then as soon as I try to login, webpage opens up, I do the login there and then it says yo can close the webpage and go back to ...
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
2 months ago

Hey Anjali1985​ Albare​ 

Please check that you're on the latest version as we updated AccountRight to version 2026.2 yesterday.
If you have the latest version, try closing and re-opening AccountRight before signing in. 
If your file is online, you will have the new SSO experience, make sure to tick 'always allow' so that you are redirected to the browser sign in. Check out this thread for more information!
If this still does not work, make sure to get in touch with support, live chat or phone is best for log in issues, find all of the options at myob.com/contactus

Alltrades1's avatar
Alltrades1
Experienced Cover User
2 months ago

Hi Amanda

There are alot of people unable to sign into their account this morning as it is stuck in backing up mode. can you please help as no one has responded

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