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Ditto to all of the above. This is not an ideal situation for anyone. Worst part is that MYOB does not currently have a fix. You ring the helpdesk and they get you to clear your cache, uninstall and reinstall, etc. etc. This does not fix the problem.
We have a situation that two of our team are able to login, but the third cannot BUT only from her PC. She can login from other PCs.
Do NOT let MYOB to ask you to restore a local backup. The support consultant wanted us to restore from a backup (an old one - therefore missing data) and re-upload this to online EVEN THOUGH we had two people currently working in the live online file. Not good advice.
This leads me into the second issue...the backup is failing and the backup is only giving the option to backup online and not to our local network/pc. This is not acceptable and had better be resolved when they fix their current upgrade issues. Until this is all resolved, I will be running end of day reports such a General Ledger Summary and Details so that we have a list of all activities and which point we need to get back to, in case they do revert back to an older "backup" or something equally as mad as that.
Good luck everyone.
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