Forum Discussion

ChristopherA's avatar
ChristopherA
Contributing Cover User
1 month ago

MYOB username and password reset

After 5 years of using Deputy with MYOB it is now asking me my MYOB username and password. I am an administrator and it is not accepting my email and password. It appears to want the Administrator as...
stroltz's avatar
stroltz
Experienced Cover User
1 month ago

I got my Deputy to MYOB connection fixed by speaking to MYOB support (via chat).

MYOB support ran a script on the file to reset the Administrator password on the file.

After they ran it I could then connect Deputy using my existing online MYOB account to the file, leaving the password blank. 

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