Forum Discussion

ChristopherA's avatar
ChristopherA
Contributing Cover User
4 months ago

MYOB username and password reset

After 5 years of using Deputy with MYOB it is now asking me my MYOB username and password. I am an administrator and it is not accepting my email and password. It appears to want the Administrator as...
stroltz's avatar
stroltz
Experienced Cover User
3 months ago

I got my Deputy to MYOB connection fixed by speaking to MYOB support (via chat).

MYOB support ran a script on the file to reset the Administrator password on the file.

After they ran it I could then connect Deputy using my existing online MYOB account to the file, leaving the password blank. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.