Hi EJBultimo
Sorry to see that no one has offered assistance with your query. The first troubleshooting steps I would suggest would be to move the account up then down to refresh it (which you've already done).
The other step which can resolve some odd behaviour is to clear the AccountRight Cache.
If neither of the above resolves the issue then you can reply with a screenshot and the last 4 digits of your serial number, so I can investigate further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
