Annoying mannual login required every day
It's so annoying and silly that MYOB now even removed the "trust for 30 days", where we have to manually input both email address and password every single day. The silly thing is that the "trus...
Forum Discussion
I keep seeing the words, you should only have to login once, however there is obviously a bug in your system as like many others we are having to login with login, password and 2FA each and every time, on every file and even the same file if you open, close and reopen with seconds. you have a problem with your system. this happened to me a while ago and I had to ring support to sort it out and it has now happened again. you will be inundated with calls if you do not resolve this issue as it is extremely annoying to many busy MYOB users everywhere!
Hi MezIndustries , this was a bug from our latest version release on AccountRight. We released a patch to fix it yesterday and this shouldnt be happening anymore.
I believe if people are opening multiple instances of AccountRight to view multiple files concurrently, then each instance of AccountRight will require login.
Outside of this scenario, if switching between files in a single instance of the software, there are no additional login prompts. 2FA is a 24 hour requirement and will be prompted on the first time you access the software for the day
