2FA no longer required for sign in?

Question

Just in the past week I am no longer required to do the 2FA step after entering username and password when I sign in to MYOB Business/Essentials?

I have not changed anything in settings, I am the only one who uses the system and I have not ticked "Trust device for 30 days".

When I signed in to this community page I DID have to enter the 2FA but NOT when I signed in to the Accounting Software?

When will this be fixed? I note there is a large post regarding a similar (or, rather worse) problem with AccountRight but I don't see one about MYOB Business.

trudimbbsh · Accepted Answer

Hi,There is no option to do what you suggest with MYOB Business or Essentials, whatever you call it.&nbsp;I am NOT using AccountRight, so your instructions below make no sense.Just to note, I am asked for a password but no 2FA as it was before.&nbsp;&nbsp;

sammib · Answer

Our office/users have the same experience, no log in details or 2fa required...

sammib · Answer

Just to mention, if you log out as suggested via services, you cannot log back in again unless you restart your computer as the program just loops the signing pages.

shella_a · Answer

Hi TrudiMBBSH,
&nbsp;
Thank you for taking the time to raise this. We're currently in the process of investigating this further to improve the experience for you all. At this point in time, it's under active investigation. We'll be forwarding this example to the teams so they can remain up to date. We really appreciate the patience shown whilst we investigate this for you all.
&nbsp;
Cheers,
Shella

priyaselvaraj · Answer

Hi&nbsp;SammiB&nbsp;
&nbsp;
Thank you for taking the time to raise this. We're currently in the process of investigating this further to improve the experience for you all. At this point in time, it's under active investigation. We'll be forwarding this example to the teams so they can remain up to date, would you be able to confirm which email your client was using at the time of logging in when 2FA wasn't requested. We really appreciate the patience shown whilst we investigate this for you all.
&nbsp;
Cheers
Priya Selvaraj

sammib · Answer

Hi Priya&nbsp;There are 3 staff members here (including myself), we were all able to log-in without using passwords or 2FA.One tried the suggestion of logging out via service, but then was not able to log back into MYOB at all as the log-in kept looping. He had to restart his computer to be able to log into MYOB.Rather than provide our email address over the forum, please provide a PM and I wll provide them that way.

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2FA no longer required for sign in?

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