Forum Discussion

nuggetsnoodles's avatar
nuggetsnoodles
2 days ago

Default date is 2018

How do I change the date so it is not defaulting to 2018 when I am trying to run a report.    
Jill10's avatar
Jill10
Experienced User

Hi Mike, 

 

I can try this, thanks.  I'm not using MYOB through a browser? it's the desktop version. 

Doreen_P's avatar
Doreen_P
MYOB Moderator
17 hours ago

Hi there Jill10,

 

You can clear your AccountRight cache by checking this link. If you still encounter any issues after clearing cache, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

 

Best regards,

Doreen

  • Jill10's avatar
    Jill10
    Experienced User
    17 hours ago

    Hi Doreen_P

     

    Thanks.  I've done that, there were only two files in that folder.  I've reopened and it's still stuck on 2022.  I've got a few other issues, I will compile them and submit to MyAccount for checking. 

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    17 hours ago

    Hi Jill10,

     

    Got it. Since you've already reopened the files and it's still stuck on 2022, compiling your other issues and submitting them to MyAccount for checking is a good next step. This will help ensure all your concerns are addressed together.

     

     

    Best regards,

    Shella

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