Forum Discussion

Helen_01's avatar
Helen_01
Trusted Cover User
5 years ago

Stick with Premier

If anyone is thinking of shifting to ARL, please don't - its slow and if you have a touchy NBN line, it can be terrible. Premier is faster and more reliable. Bank feeds OK (but a bit confusing if th...
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi Helen_01 

     

    Sorry to see that you do feel that way in regards to the AccountRight 2019 product range.

     

    While AccountRight 20xx will never be as fast as an old desktop product designed for when computers had significantly slower response times, the benefits of working online and the time saving benefits far outweigh any discernible difference in response times. Additionally, we are continuing to invest and improve on speed with the AccountRight 20xx range.

     

    When your company file is stored in the cloud with AccountRight, a copy of the company file is synced to your computer every 20 minutes. This way should you be unable to access the Internet or you are unable to access your AccountRight company file you can access that company file and work on it. Our Help Article: What to do if your online file isn't accessible for a while talks about that process and how to access your file should this situation occur. Note: Typically, this process would only be used in emergency situations.

     

    It should also be noted, that you are not required to have your company file stored in the cloud with AccountRight 2019. You can use the company file locally on your computer/network if required. An Internet Connection is required for Bank Feeds, Pay Superannuation and Payroll Reporting (STP) along with a valid AccountRight Subscription is required if do wish to use your company file locally. 

Steven_M's avatar
Steven_M
Former Staff
5 years ago

Hi Helen_01 

 

Sorry to see that you do feel that way in regards to the AccountRight 2019 product range.

 

While AccountRight 20xx will never be as fast as an old desktop product designed for when computers had significantly slower response times, the benefits of working online and the time saving benefits far outweigh any discernible difference in response times. Additionally, we are continuing to invest and improve on speed with the AccountRight 20xx range.

 

When your company file is stored in the cloud with AccountRight, a copy of the company file is synced to your computer every 20 minutes. This way should you be unable to access the Internet or you are unable to access your AccountRight company file you can access that company file and work on it. Our Help Article: What to do if your online file isn't accessible for a while talks about that process and how to access your file should this situation occur. Note: Typically, this process would only be used in emergency situations.

 

It should also be noted, that you are not required to have your company file stored in the cloud with AccountRight 2019. You can use the company file locally on your computer/network if required. An Internet Connection is required for Bank Feeds, Pay Superannuation and Payroll Reporting (STP) along with a valid AccountRight Subscription is required if do wish to use your company file locally. 

  • Helen_01's avatar
    Helen_01
    Trusted Cover User
    5 years ago

    Well put Steven

    I always respect your posts.

    And, you give some good solutions. Thank-you, I will keep them on-file for emergencies.

    My view is that's its slower. Time is money.

    I have read some good posts on here yesterday about ways to speed everything up and will follow them up.

    The thread is Who's thought of leaving MYOB - it gives some very informed views on why staying with MYOB is a good choice and some solutions to follow up on.

     

    Thank-you for the forum, it can be confronting at times, but we all look for better solutions together, and its a very brave informative solution for MYOB to provide.  :)