We are currently the owner of our client's MYOB file, could you please assist in transferring the ownership and billing of this file? We need to:
1) Upgrade the client to owner of the file
2) Change the billing arrangements to our client's bank account
Hi there KathMehon,
To transfer the ownership of the business, you'll need to fill out the Change of Details form and send it to customer_service@myob.com. For changing the billing arrangements to have your client's bank account, you can do this by logging into MyAccount. Here's a link for detailed steps.
Best regards,
Doreen
Hi Doreen
The business ownership has not changed. The MYOB file is currently held under our MYOB Partner Subscription. We need to release the ownership and billing of the file to the business owners who have not changed.
Kind regards
Kathy
