Unable to access account
Hi, My client has had errors coming up that wont let them access their account. They have not changed anything, however they are now getting the attached errors. In addition to this, VGA are users & ...
Forum Discussion
Hi Thanks for the reply. VGA are Ok to still get into the account through the Partner, we just can't allocate another user in the firm. The main issue is that the errors are coming up on their end, so they don't have any access to their file? Are you indicating they need to contact their IT support? Thanks
Yes it was used. I did some research and it said that we were invited as an administrator as a MYOB partner so we could nominate our staff to work on the file & it cant be removed, even once cancelled. If we only get the bookkeeper access does it still give the same options. Thanks
