Forum Discussion

jmaroney's avatar
12 months ago

Balance Sheet doesn't balance.

I have just started working on a clients file and the balance sheet is out by $990. I am sure it must relate to the opening balances when the file commensed. Any ideas about how to fix this?

 

Regards,

Jane

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi jmaroney,

    Thank you so much for your post and welcome to the Community Forum!

    My apologies for the late response. If you haven't successfully balanced your Balance Sheet, please check if there is an amount displayed on the Historical Balancing account within that report. If the Historical Balancing account balance matches the out-of-balance amount, you can try the following steps:

    1. Go to Setup >> Balances >> Account Opening Balances.
    2. Locate an account with a $0.00 balance and enter $1 for that account, then click Ok.
    3. Return to the Account Opening Balances window and remove the $1 you just entered.

    This process aims to refresh the historical balancing account, potentially resolving the Balance Sheet discrepancy. If the issue persists even after following these steps, it may be necessary to send the company file in for investigation and potential repair.

    Feel free to post again, we're happy to help!
    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi jmaroney,

    I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

    Regards,
    Earl