Forum Discussion

Christine126's avatar
Christine126
Member
5 months ago

Balance Sheet report error

ignore post, found it works on the online version just not desktop.
AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
5 months ago

Hey Christine126​ 

The balance sheet should be able to work in both the desktop and online version for MYOB AccountRight. Do you receive a particular error message when trying to open it in the desktop?

 

If you do experience an issue opening your balance sheet in the desktop version in future, I'd recommend clearing your AccountRight cache first. 

If you receive a 'Somethings gone wrong and AccountRight needs to shut' error, please click 'View error details' on the bottom left. You can reach out to the team with your error details and we can help resolve it.

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