Forum Discussion
- Jeffro11Contributing User
Hi
Run a Trial Balance and check for differences.
JS
- Doreen_PMYOB Moderator
Hi BenzH
If your balance sheet if out of balance, no worries, I can assist you with that. To correct the situation, you may need to refer to the steps below:
- Create a backup of your company file
- Go to Setup >> Balances >> Account Opening Balances
- Select an account with a $0 opening balance (make sure they remember the account - write it down)
- Enter a $1 opening balance for this account and click Ok
- Go back to Setup >> Balances >> Account Opening Balances and remove the $1 opening balance, returning it to $0 again
- Click Ok
- Run the Balance Sheet again and check that it balances
If there's anything you need assistance with, don't hesitate to reach out to us again.
Best regards,
Doreen
- BenzHCover User
Hi Doreen,
Sorry to get back to you so late. I have tried the ways you suggested, it still can't balance. Could you please check? Thank you.
- Doreen_PMYOB Moderator
Hi BenzH,
I get that you're still having issues with Balance Sheet being out of balance. The issue you're experiencing may require more investigation. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.