Cost Centre reports
It seems the Cost centre general ledger (summary) report is not working. I put in the cost centre, the account number I wish to get a report on, and the date range, but it tells me there is nothing ...
Forum Discussion
Hi Ellemm,
Thanks for reaching out. That definitely sounds a bit odd, especially if you've tried a few different accounts already and still getting nothing back. Sometimes the Cost centre General ledger (summary) report will only show data if:
- There are actually transaction coded to that cost centre (not just the account),
- and those transactions fall within the date range you've selected.
It might be worth having a quick squiz at:
- Whether the transactions for that account were definitely tagged with the same cost centre,
- and maybe widening the date range just to rule that out.
If everything should be there and it's still coming up empty, there's a chance something's not behaving as expected on the backend. In that case, best to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can take a closer look at your file and sort it out for you.
Regards,
Sai
