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Sal22's avatar
Sal22
8 months ago

Data Inaccurate - Analyse Sales Item Multi Period report

Hi,   When I run the Analyse Sales (Item Multi-Period) report several months results are inaccuarte for both sales values & units sold. I called support but they have not been able to assist.  Is ...
Sal22's avatar
Sal22
Hi Earl_HD, Thanks for your reply. I have a work around but this takes more time & increases the chance of errors in data. I simply want a system that has accurate reports & good customer service when things aren't right - despite assurances they would be in touch, the MYOB CS team still have not contacted me.  
Genreve_S's avatar
Genreve_S
MYOB Moderator
8 months ago

Hi Sal22, 


Thanks for the response and for the clarification. 

 

I appreciate your understanding regarding the time and potential for error involved in this issue. As previously mentioned by our support team, this is a known issue, and they are actively working on a solution.

 

If there's anything more you'd like to discuss regarding this issue or if you have a new concern, I recommend submitting a support case through myaccount.myob.com or reconnecting with our support team via Live Chat.

 

Regards,

Genreve

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