I have the same problem, I have checked accrual v cash & all transactions.
clearly MYOB has a problem which is unacceptable.
I have other accounts which have no issues.
The support offered had no new solutions. I continue to have reservations with MYOB.
Maybe Zero can offer a better solution.
Hey johnthorn,
When the Profit & Loss in AccountRight Desktop doesn’t match the browser, a quick win is to double‑check the file’s financial year and make sure the report’s running in the right year. If the file’s sitting in the wrong year, it can throw off the desktop view while the browser stays fine. While you’re at it, pop into the general ledger and confirm all transactions are allocated to the correct accounts, as miscoded or unallocated entries can skew the P&L report. As you've already checked accrual vs cash and the transactions, once those two are squared away, refresh the desktop P&L report and compare again.
Cheers,
Doreen
Doreen
Thank you very much for your suggestions.
The browser has the correct totals & final profit but the major expenses are not detailed in the browser.
The header is categorized as Cost of Sales but the sub categories( expenses) not detailed in the browser.
I’ve tried your suggestions but regrettably not yet solved .I’ll keep trying.
Thank you very much.
