Downloading Files
I have recently closed my business and retired and want to download my MYOB files in case of any requirement for them in the future. I have discovered I can only save them to MYOB's cloud data base, ...
Forum Discussion
Hi UnhappyKamper,,
I get that you are trying to keep a backup of your data just in case. If the file is already online, there isn’t a way to download MYOB’s cloud backup as an offline company file.
You can also read more about this change here: https://community.myob.com/blog/communityblog/changes-to-myob-accountright-offline-mode/912269
Before cancelling, it’s best to export the reports and data you want to keep for your records.
If you want to keep access in MYOB after closing the business, the read-only option may also help.
If you’re not sure what records you need to keep, it’s best to check with your accountant or tax agent.
Regards,
Genreve
Why have we had the option of making a backup offline taken away?
Tell me what happens if I am in a place that has no internet connection at all?
Knowing that I was going to be somewhere where I would not be able to have internet access, I could make a backup of my file offline (to a USB or my laptop), so I can restore that file off-line, work on it and then when I return to having internet access I can then restore that file online to replace the other file, and be up to date.
MYOB has now decided that I can not do this. Why do we have no autonomy anymore and are not allowed to make our own decisions as to what we want to do to protect our data files?
Hi Julie_A_C,
You’ve explained the issue clearly, and I agree the new process doesn’t meet your offline-working scenario. If you’re using an online company file, AccountRight needs an internet connection to open and edit it. Backups are also kept online, so they can’t be saved to a USB or laptop for offline restoration. MYOB made this change because the underlying offline technology is no longer supported and creates security and performance risks. The remaining offline option is Server Edition, but it has limitations and isn’t a long-term solution.
Regards,
Sai
