Forum Discussion

Laura_HTS's avatar
Laura_HTS
Experienced Cover User
1 year ago

Error exporting report to Excel

I have just upgraded MYOB to 2025.1.1.8 but am getting error messages when exporting reports to excel.   E.g. Receivables Reconciliation report error comes up as aprecons.xlt cannot be accessed. Th...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi Laura_HTS,

 

 Since you have done reinstalling and the issue in exporting report to excel still occurs, you can try doing the following steps below:

 

  • Go to Excel Options Dialog-box> Trust center> Trust center settings> Add new location (select the folder where you have saved .XLT files).
  • In trust center settings go to File Block Settings check mark the Open & Save on your versions of excel template.

If the issue still persists after doing this, it’s best to reach out to our Live Chat team via our virtual assistant MOCA or by submitting a support case via My Account to assist you further.                                      

 

 

Regards,

Shella

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