Forum Discussion

David011's avatar
David011
Cover User
5 years ago
Solved

Exporting Reports To Excel

Hi, Following the recent upgrade to Accountright Plus 2019.2.1, I am unable to export reports to Excel Office 2019. Export button is not greyed out. Screenshot of the unhelpful error message attache...
  • Mike_James's avatar
    Mike_James
    5 years ago

    Hi David011 , all the reports use Excel templates, do this msg means that the template for the selected report can't be found.  This help topic has more including the location. You could try reinstalling, or if you had an older version installed eg 2019.1, copy all the templates from that location to the new one. 

Mike_James's avatar
Mike_James
Ultimate Partner

Hi David011 , all the reports use Excel templates, do this msg means that the template for the selected report can't be found.  This help topic has more including the location. You could try reinstalling, or if you had an older version installed eg 2019.1, copy all the templates from that location to the new one. 

David011's avatar
David011
Cover User
5 years ago

Hi Mike,

Thanks for your reply.

Mike_James wrote:

Hi David011 , all the reports use Excel templates, do this msg means that the template for the selected report can't be found.  This help topic has more including the location. You could try reinstalling, or if you had an older version installed eg 2019.1, copy all the templates from that location to the new one. 


I have just resolved this by finding the older .xlt templates, which were located on my cloud storage, and copying them to my local computer. All reports so far tested, seem to work now. It's a pity we can't point MYOB to the files rather than re-locate them for MYOB as far as I am aware. 

Regards,

David.